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- Every caller gets put on hold at
some point. Research conducted by CNN Cable News shows
the average business caller is on hold 60 hours
per year!
- Nobody likes to be put on hold!
Many callers hang up and call your competitor!
- Most business managers don’t realize
how much time their customers waste on hold!
Every minute your customer spends
on hold represents an opportunity to do extra business
with that customer.
Why Are Your Customers Put On Hold?
- Receptionist
is busy answering another line.
- You
can’t be located immediately.
- You
are “with another customer.”
- You
are “looking up something” -or- “checking the file.”
- Overloaded
phone systems.
- Peak
hour phone traffic -or- call volume.
It adds up: 70 Percent Of All
Calls Made To Businesses Are Put On Hold.
At least 60% of these
callers will hang up after being placed on hold. Having
a message-on-hold system reduces caller hang-ups
by as much as 50%. Surveys show that callers left on
hold become aggravated or even hostile, when left
in silence.
Your Benefit: Caller
Retention Increases 28% With Profit On Hold.
42% Of All Business Calls
Hang Up After Being Put On Hold In Silence. Only 30%
Of All Callers Not Put On Hold. Would You Like
To Turn Your Telephone Into A Profit Center?
How Do You Currently
Attract New Customers?
Radio, yellow Pages, Television,
Telemarketing, Newspaper, Billboards, Direct Mail, Cold-Calling,
Flyers, Magazines?
Fact : 94 % of all advertising
budgets are allocated toward making the phone ring.
With Profit On Hold, you OWN the medium, you don't
rent the message.
Profit On Hold: “The
Most Dynamic Advertising Tool Available Today”
Does everyone who calls
your company know everything you want them to know
about your business? What you offer, locations, hours
and ranking? A recent independent survey stated that
88% of all callers preferred on-hold messages over dead
silence, and 16 to 20% actually made a purchase or decision
based on the information they heard while on hold.
Do you see how this can
boost your sales 16 to 20% ?
- Increases “impulse” sales
- Retains customers
- Enhances your company’s image
- Reduces caller agitation
- Decreases hang-ups
- Targets your customer base
- Cross-sells your existing
products and services.
Contact Profit-On-Hold now!
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